Overview

Waitlist Partner API (Beta) allows restaurant partners to integrate Yelp Guest Manager’s Waitlist functionality into their own mobile / web apps.

The Waitlist Partner API enables partners to:

Obtain a list of locations owned by the onboarded partner
Fetch restaurant waitlist status including wait time estimations
Get restaurant waitlist information including join-radius, seating preferences and max party size
Join restaurant waitlist queue
Create an On My Way visit
Get details about a visit
Cancel an existing visit

Getting Started

In order to use Yelp Waitlist Partner API, you need to be a Yelp Partner (see Yelp Partner APIs for details, in particular its Overview). Once you are registered as a Yelp Partner with Fusion API access, please reach out to our Waitlist Partner API support team ([email protected]) and your restaurant customer success contact at Yelp with

Your Partner ID.
A CSV file with two columns: Yelp business ids and comments, you can find an example shown in the Q&A section below.

So that we can start the process of enabling and onboarding you for the Waitlist Partner API.

Authentication

The Waitlist Partner API uses your Yelp Fusion API Key for authentication. See Fusion Authentication for details.

Usage

Yelp Partners are able to obtain a list of businesses that are linked to them by calling GET /v3/partner/restaurants. This endpoint can be used to display the ‘List View’ or ‘Grid View’ of the restaurants that belong to the partner so that users can select from to join the queue or create the OMW visit.

To retrieve the waitlist status for a restaurant/location, partners can call GET /v3/businesses/{business_id}/waitlist/status with the Yelp business id that was obtained by calling the GET /v3/partner/restaurants. The response contains details including the waitlist state, the closed reason and wait estimates for different party sizes. In addition to above information, partners are able to obtain details about the waitlist of the chosen restaurant by calling GET /v3/businesses/{business_id}/waitlist/info. The response contains details of the waitlist in question such as join radius, maximum party size and seating areas configured for the restaurant.

With the Yelp business id and the required details about the waitlist, depending on what the app users need, partners can utilize POST /v3/businesses/{business_id}/waitlist/on-my-way to create an OMW visit and POST /v3/businesses/{business_id}/waitlist/visits to join the waitlist. If the request is successful, both endpoints will return a visit identifier that can be used to uniquely identify a visit.

With the visit identifier obtained by creating an OMW visit or joining the waitlist. App users are able to get details about the visit by calling GET /v3/visits/{visit_id} or cancel the visit by calling or POST /v3/visits/{visit_id}/cancel.

Q&A

What if I want to add newly opened / remove recently closed businesses to my restaurant list?
Please write an email to [email protected] and include your restaurant customer success contact at Yelp with your Partner ID and the Yelp business ids associated with the businesses so that we can help to add them to / remove them from your list.
What do we need to submit if we want to onboard a list of businesses to our Yelp Partner profile?
You can submit a list of businesses using CSV format, you can find the example as shown below:

biz_id,comment(optional)
c6HT44PKCaXqzN_BdgKPCw,Restaurant_1
zT0PuDsIV-S7M-W_NaX9vw,Restaurant_2
fFGPBtsutYpn3A155Sf75Q,Restaurant_3